This Service Agreement is made between The HJH Consulting Group, Inc. dba The SALT Group® (“Agent”), a Texas based business, with principal offices at 1845 Sidney Baker Street, Kerrville, Texas, 78028, and the customer (“Customer”) which has acknowledged and agreed to these terms through their digital submission.
DESCRIPTION OF SERVICES: Agent will provide shipment auditing services. Customer agrees to provide Agent with certain information relative to its operations, which are the property of and confidential to Customer. Agent will provide certain services to Customer, the services being the property of and exclusive to Agent.
Agent will track and audit Customer’s shipped packages and contact shipping providers on behalf of Customer. Agent will request refunds for shipping service failures and provide this information to Customer.
NON DISCLOSURE: The parties agree that neither shall disclose in any manner, directly or indirectly, or in whole or in part to anyone not a party to this Service Agreement, any information concerning the business, operations, finances, property, suppliers or vendors, contracts, processes, policies, plans or procedures of the other parties to any person or entity not party to this Service Agreement, whether such information is obtained in connection with the services provided by Agent or obtained in any other manner or form. Any such information obtained by either party shall be and remain confidential, and the parties agree not to disclose or divulge any such information at the time the services are provided or at any time thereafter.
DESIGNATION OF AGENT: Customer hereby designates Agent as its exclusive Agent for purposes of recovering Customer’s guaranteed delivery refunds. Customer authorizes Agent to utilize whatever efforts are necessary to make the aforementioned refund recovery just as if Customer were undertaking the recovery itself and to utilize any means to obtain the recovery without further authorization from Customer.
TERM/TERMINATION: Either party, upon written notice to the other party, may terminate this Service Agreement. Following termination, Customer will receive a final billing within 14 days related to pending refund requests not yet billed.
WARRANTY: Agent shall provide its services and meet its obligations under this Service Agreement in a timely manner. Agent will conduct itself in a professional manner representing Customer. The Agent, in no manner, represents a third party: Agent will be working with Customer’s consent on Customer’s behalf as an Agent.